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SENIOR LINKS

 

Taking Action Against Perpetrators of Senior Fraud

By Michael A. Piekarz
Staff Writer


Avoiding investment scams preying on seniors is becoming easier as regulators target questionable business practices including the use of dubious senior financial advisor designations.

According to estimates by Consumer Action, a consumer education and advocacy group, while seniors 60 and older make up 15 percent of the U.S. population, they account for roughly 30 percent of fraud victims. One of the keys to reducing the number of victims is to help seniors spot and avoid questionable investment tactics – a task made much more difficult when scammers use official sounding titles.

On September 5, 2007, the U.S. Senate Special Committee on Aging held a hearing to examine some of the questionable practices used by so-called senior financial investment specialists in order to gain access to the retirement savings of older Americans.

Much of the hearing focused on false or misleading credentials often used in scams against senior investors. “Increasingly, licensed securities professionals, insurance agents and unregistered individuals are using impressive-sounding but sometimes highly-misleading titles and professional designations,” testified Joseph P. Borg, president of the North American Securities Administrators Association (NASAA).

Borg also testified that the use of professional designations by persons without special training is likely to deceive seniors. “Many of these designations imply that whoever bears the title has a special expertise in addressing the financial needs of seniors,” he explained.

The Aging Committee’s investigation revealed that many of the designations that have been cropping up have limited or no value with respect to advising seniors on financial matters and that often these designations are obtained simply by attending a weekend seminar and passing an open-book, multiple-choice test.

Many seniors targeted by salesmen using these designations have lost their life savings because they were steered toward investment instruments that were unsuitable for them given their retirement needs and life expectancy.

Following the September 5th hearing, chairman Senator Herb Kohl (D-WI) stated that he intends to develop legislation that will provide a uniform standard for the accreditation of senior financial advisors that state regulators would be encouraged to adopt.

“We know that an attorney must go to school for three years and pass a state bar exam. A CPA must have a college degree, an additional year of study and must pass a national exam. Neither can offer their professional services without those credentials,” said Kohl.

“Seniors should be able to trust the people who invest their money. They should not be worried that the title after their advisor’s name is scarcely more than a marketing ploy and that it was earned through sufficiently rigorous financial education or training,” he said.

During the hearing, chairman Christopher Cox of the U.S. Securities and Exchange Commission (SEC) offered testimony about the SEC’s relatively new initiatives targeting senior investment fraud, setting the stage for the Senior Investment Summit that was held on September 10.

Minnesota’s Attorney General, Lori Swanson, spoke on the second panel about her state’s efforts to eliminate senior investment fraud, citing specific complaints filed by Minnesota against companies that are inappropriately selling annuities to seniors.

William Galvin, secretary of the Commonwealth of Massachusetts, offered testimony about the broad range of violations his office has encountered involving questionable senior financial advisor designations. Massachusetts was the first state to conceive and impose a regulatory structure on this complex issue, with Washington and Nebraska following in rapid succession.

Other witnesses on the second panel included Nicolas Nicolette, president of the Financial Planning Association (FPA) and Sandy Praeger, Insurance Commissioner for the state of Kansas and President-Elect of the National Association of Insurance Commissioners (NAIC). Nicolette testified about the value of legitimate senior financial advisor designations and education, such as Certified Financial Planner (CFP).

Nicolette also described the impact inappropriate designations have on the credibility of the legitimate industry and what efforts FPA and other organizations are taking to protect that credibility. Praeger spoke to the committee about the NAIC’s Suitability Model with respect to the sale of all life insurance and annuity products.

On the final panel, Gary Bhojwani, president and CEO of Allianz of America Corporation, responded to the allegations of sales and marketing abuses levied against his company both by state regulators and the media. As part of his testimony, Bhojwani announced several new policies in an effort to safeguard seniors: the appointment of a chief suitability officer, the development of an internal list of approved senior advisor certifications and the institution of a process through which every annuity purchaser over the age of 75 receives a follow-up call from Allianz.

Lastly, Edward Pittock, president of the Society of Certified Senior Advisors, offered testimony in response to criticism from state regulators that the Certified Senior Advisor designation is often misused or misrepresented as signifying financial expertise, which Pittock contends is not its purpose or intention. Several firms recently have stopped using the CSA designation.

A Senior Summit was convened by the SEC on September 10 to further examine the issue of financial fraud against seniors. The event further examined how regulators, community organizations and others can increasingly coordinate efforts to protect older Americans from abusive sales practices and investment fraud.

AARP, the Financial Industry Regulatory Authority and the NASAA were leading participants at the Seniors Summit.

“Americans are living far longer than ever before. As the baby boomers reach retirement age, more than 10,000 Americans are turning 60 every day – and the net worth of older Americans is growing to historic proportions. That has made seniors the prime targets for scam artists and securities swindlers” said SEC chairman Cox.

“Our Seniors Summit brought together regulators, law enforcement officials and community groups from around the nation to join forces in protecting older Americans from investment fraud,” he said.

 


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